We want you to be completely satisfied with your purchase from our website. If you are not satisfied, we offer a return and refund policy as follows:
Returns:
You may return any item within 7 days of delivery for a full refund or exchange. The item must be in its original condition and packaging with all tags and labels attached. To initiate a return, please contact our customer service team. We will provide you with a return authorization number and instructions for returning the item. You will be responsible for the cost of shipping the item back to us.
Refunds:
Once we receive your returned item, we will inspect it to ensure that it is in its original condition. We will then process your refund within 2 days of receipt. We will refund the full purchase price of the item, including any taxes and shipping charges. Please note that it may take additional time for your bank or credit card company to process the refund.
Exchanges:
If you would like to exchange an item for a different type, please contact our customer service team. We will provide you with a return authorization number and instructions for returning the item. Once we receive your returned item, we will process the exchange and ship the new item to you. You will be responsible for the cost of shipping the item back to us.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact our customer service team within 2 days of delivery. We will provide you with a return authorization number and instructions for returning the item. Once we receive your returned item, we will inspect it to determine if it is eligible for a refund or exchange. If the item is eligible, we will process the refund or exchange and cover the cost of shipping.